We’re Located In Beachwood, Ohio

24100 Chagrin Blvd, Set 400,

Beachwood, Ohio, 44122

Phone: 216.378.1880

Fax: 216-378-9130

Tips For Insuring A Smooth Check-In For Your Appointment

• Please make sure to come to our Chagrin Blvd office. Please arrive on time. If you are new to the office or have not come to the office in over a year, please arrive early to complete and/or update information. Just as a reminder, a late arrival might necessitate the need to reschedule your appointment.
• Please bring your insurance card and a photo ID. We must make a copy of the former, so having the physical card is critical.
• All patient balances must be paid prior to being seen, including copays and balances. For persons with unmet deductibles, 75% of the service costs are required at the time of the visit. A statement for the balance will be sent to the address on file, reflecting the amount paid at the time of the visit and any remaining balance. Outstanding balances are due within 45 days from the date of service. If you have not received a bill within 30 days from the date of service, please call the office at 216/378-1880.
• Please fill out all the information in its entirety. While this certainly can be a nuisance, it is essential for ensuring proper billing from your insurance carrier.
• Please bring a list of all of your medications and a list of all of your medication allergies. Please be prepared to enter your medications electronically via our secure kiosk.
• If you are having a procedure performed, please arrive 20 minutes prior to your appointment.

We are also seeing fewer patients in the office each day to allow time to sanitize each room, including the exam table and exam room chairs, between each patient.

Thank you for understanding the need to have only the patient in the suite, unless the patient is in need of assistance or is a minor.

Western Reserve Dermatology Inc. requires at least 24 hours advance notice of appointment cancellation to allow time to fill the open vacancy. Failure to cancel an appointment within 24 hours or to show up for an appointment will result in a charge of $40.

Please avoid this charge by calling at least 24 hours in advance to cancel your appointment, or cancel via your email or text message reminder. As a reminder, when you call to schedule your appointment, take the time to jot the date and time down, placing the information in a safe place to avoid forgetting your appointment.

We hope you find these tips both helpful and reassuring. Your health and well-being are our primary concerns. We look forward to seeing you soon.

We strive to get it right. However, if you are dissatisfied for any reason, please reach out to us and let us know. We endeavor to foster open communication. We want our patients, who have entrusted us with their care, to know they are part of our team as well. Everyone has a voice, and we want to hear that voice.